Frequently Asked Questions
Got questions? We've got answers
Arrival time depends on your location and technician availability. After booking, you’ll see a live ETA and real-time status updates in the app.
Yes. You can reschedule or cancel from the app before the technician is dispatched. Once dispatched, cancellation rules may apply.
You can pay securely in-app using the available payment methods. You’ll also receive a detailed receipt after the service is completed.
Absolutely. After your service is finished, you can rate your experience and leave feedback to help us improve.
You can book maintenance, diagnostics, inspections, emergency help, and more—depending on your area. Browse the Services section in the app for full availability and pricing.
Yes. Our network includes trained professionals, and we verify credentials and identity so you can book with confidence.
Many services include a workmanship warranty where applicable. Details appear in your booking summary and digital service report after the job is done.
Open the app, choose a service and time slot, confirm your vehicle and location, then pay or authorize payment as prompted. You’ll get confirmation and live updates.
Yes—options like battery boost, tire changes, and towing may be available depending on your city and current demand. Check the app for live availability.
Yes. Once assigned, you can follow your technician’s route and status in the app, similar to a ride-hailing experience.
When parts are required, we aim to use genuine or OEM-equivalent components that match manufacturer recommendations, and we document what was installed in your report.
Use in-app chat, call our support line, or email us from the Contact page. Emergency hotline options are listed for urgent roadside situations.